Iceberg Business ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or use our services.

1. Information We Collect

• Personal information: name, email address, phone number, shipping and billing address, payment information (processed by third-party payment gateways), and account credentials.
• Transactional data: order history, returns, refunds and communications related to purchases.
• Technical data: IP address, device and browser information, pages visited and cookies.

2. How We Use Your Information

• To process and fulfill orders, manage returns and refunds, and provide customer support.
• To communicate about orders, promotional offers, and service updates (you may opt out of marketing messages).
• To improve our website, products, and services through analytics and customer feedback.
• To detect and prevent fraud and ensure the security of our systems.

3. Cookies & Tracking

We use cookies and similar technologies to provide and improve our services, remember user preferences and gather analytics data. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect site functionality.

4. Data Sharing & Disclosure

• We may share personal data with service providers who help us operate the website, process payments, manage deliveries, or provide marketing/analytics services. These third parties are bound by confidentiality and data protection obligations.
• We will not sell your personal information to third parties.
• We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure or loss. Payment information is handled by secure, PCI-compliant payment gateways; we do not store full card details on our servers.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations and resolve disputes. Retention periods vary by data type and purpose.

7. Your Rights

• You may access, correct, or request deletion of your personal information by contacting us at info@icebergbusiness.com.
• You may opt out of marketing communications at any time using the unsubscribe link or by contacting customer support.

8. Children

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us to request removal.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact

Iceberg Business
B-1103, Mondeal Heights, Near Novotel Hotel,
SG Highway, Ahmedabad, Gujarat, 380015.
Phone: +91 9099907779
Email: info@icebergbusiness.com