Iceberg Business is committed to delivering your orders quickly and safely. The following shipping policy explains our delivery methods, timeframes, charges and tracking information.

1. Processing Time

• Orders are typically processed within 1–2 business days from the time the order is confirmed (excluding weekends and public holidays).
• If items are out of stock or require additional verification, processing may take longer; we will notify you via email or phone.

2. Shipping Methods & Delivery Time

• We ship to addresses across India using trusted courier partners. Standard domestic delivery typically takes 3–7 business days depending on the destination.
• Expedited delivery options may be available at checkout for selected products and locations.
• Delivery times are estimates and may vary due to carrier delays, natural events or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges depend on the product weight, dimensions and delivery location. Charges are calculated at checkout and displayed before payment.
• Promotional offers for free shipping may be applied based on minimum order value or promotional campaigns; terms apply as stated in the offer.

4. Order Tracking

• Once your order ships, we will send a confirmation email with tracking information where available. You can use that tracking number on the carrier’s website to view the delivery status.

5. Failed Delivery & Address Issues

• Please ensure the delivery address and contact number provided at checkout are accurate. If delivery fails due to an incorrect address or refusal to accept the package, additional redelivery fees or cancellation charges may apply.

6. Damaged or Missing Items

• Inspect your package upon receipt. If items are damaged or missing, please contact us within 48 hours at info@icebergbusiness.com or call +91 9099907779 with photos of the damaged goods and packaging.

7. International Shipping

At present, we primarily ship within India. If you require international shipping, please contact our support team to check availability, pricing and customs requirements.

If you have any questions about shipping, contact us at:

Iceberg Business
Phone: +91 9099907779
Email: info@icebergbusiness.com